GENERAL TERMS AND CONDITIONS, PUBLIC OFFER OF THE ONLINE STORE “10 MOTIFS”

1. BASIC CONCEPTS

1.1. Website visitor - a person who has come to 10motifs.com without the purpose of placing an Order.
1.2 User - a natural person, a visitor to the Site, who accepts the terms and conditions of this Public Offer and wishes to place Orders in the 10motifs Online Shop.
1.3. Buyer - a natural person who visited the Site and/or registered on the Site in order to place an order and/or purchase goods, a natural person who has placed an order and/or purchase goods with the help of the 10motifs Online Shop.
1.4. Seller - UAB “10 motifs”, V. Nagevičiaus g.3, LT-08237 Vilnius, Lietuva, registration number 305768291.
1.5. Internet store - an Internet site belonging to the Seller, located in the Internet at the address 10motifs.com, where information about the Goods offered for sale, as well as conditions and procedure of selection, ordering, payment, receipt and return of the Goods by the Buyers are presented.
1.6 Goods - an object (item of clothing, accessory or other material value) presented for sale on the Site.
1.7. Website - 10motifs.com
1.8 Acceptance of the offer - full and unconditional acceptance by the Buyer of the terms and conditions of this Agreement.
1.9. Order - a duly executed request of the Buyer to purchase and receive the Goods selected on the Site.

2. GENERAL PROVISIONS

2.2 This Public offer, as well as the information about the goods posted on the website, is a public offer in accordance with. Acceptance of this offer (contract) - is recognized as the Buyer's order for the Goods in accordance with the terms of this offer.
2.3 This Public offer contains all the essential conditions for the conclusion of a retail sale contract and is a public offer. Retail sale agreement shall be deemed concluded from the moment of completion of the following actions: issuance by the Seller to the Buyer of a cash or sales receipt or other document confirming payment, transfer of goods to the customer.
2.4 The Visitor/User/Buyer expresses his/her consent to the terms of this Public offer by his/her actions aimed at placing the Order and purchasing the Goods. In case of disagreement of the Visitor/User with the terms of this Public offer, the Order and purchase of goods on the Site can not be made, and such Buyer is obliged to leave the Site. The contract concluded on the basis of acceptance by the Buyer of this offer is a contract of adhesion to which the Buyer joins without any exceptions and/or reservations.
2.5 The terms and conditions of this Public offer may be unilaterally changed by the Seller by posting new terms and conditions on the Website. New conditions of the Public offer shall come into force from the moment of their placement on the Seller's Website, unless otherwise stipulated by the introduced rules. The terms of this Public Offer may not be changed unilaterally by the Buyer.
2.6 If the Buyer and the Seller have not additionally agreed other terms and conditions than those set out in this Public offer, the terms and conditions of this Public offer, as well as the norms of the legislation of the Republic of Lithuania to the extent not regulated by the provisions of this Public offer shall apply to the relations of these persons. The fact of placing an order by the Buyer is an unconditional acceptance of the terms and conditions of this Agreement by the Buyer. The Buyer who has purchased goods in the Seller's online store (placed an order for goods) shall be considered as a person who has entered into a relationship with the Seller under the terms and conditions of this Agreement.
2.7 When placing an Order on the Website, the User provides the Seller with their e-mail address and telephone number and thereby gives consent to the use of these means of communication by the Seller, as well as third parties engaged by the Seller for the purposes of fulfilling obligations to Users/Buyers, in order to carry out promotional and informational mailings containing information on discounts, upcoming and current promotions and other activities of the Seller, on the transfer of the Buyer's Orders for delivery, as well as other information directly related to the following

3. SUBJECT OF THE PUBLIC OFFER

3.1 The subject of this Public offer is the provision by the Seller to the Visitor/User of the opportunity to purchase for personal, family, household and other needs not related to business activities, the Goods presented in the catalog of the online store at 10motifs.com.

4. WEBSITE REGISTRATION

4.1 Registration on the Website is carried out using the “Registration” tab by entering the Buyer's data into the registration form provided on the Website.
4.2 Registration on the Website is mandatory for placing an Order.
4.3 The Seller is not responsible for the accuracy and correctness of the information provided by the User during registration.
4.4 The User undertakes not to disclose to third parties the login and password specified by the User during registration. The Buyer is solely responsible for all possible negative consequences in case of sharing login and password with third parties. In case the User suspects the security of his login and password or the possibility of their unauthorized use by third parties, the Buyer shall immediately notify the Seller by sending a corresponding e-mail to the following address: info@10motifs
4.5 The User/Buyer's communication with Call-center operators / managers and other representatives of the Seller shall be based on the principles of common morality and communication etiquette. It is strictly prohibited to use obscene words, profanity, abusive language, as well as threats and blackmail, regardless of the form and to whom they were addressed.

5. GOODS AND THE PROCEDURE FOR MAKING A PURCHASE

5.1 The Buyer shall place an Order for the Goods in accordance with the procedures specified on the Website or with the assistance of a customer service specialist.
5.2 In case the Buyer's ordered Goods are not available in the Seller's warehouse, the Seller shall have the right to exclude the out-of-stock Goods from the Order and/or cancel the Buyer's Order if all the Goods ordered by the Buyer are not available in the Seller's warehouse. The Seller shall notify the Buyer of the exclusion of out-of-stock Goods from the Buyer's Order and/or cancellation of the Buyer's Order in accordance with the terms of this clause by sending an e-mail to the address specified by the Buyer when registering on the Website and/or placing the Order, or by verbal notification to the customer service specialist by phone number specified by the Buyer when placing the Goods Order.
5.3 In case of exclusion of out-of-stock Goods from the Buyer's Order and/or cancellation of the Order in accordance with clause 5.2 of this Public offer, the funds paid by the Buyer for the excluded Goods and/or canceled Order shall be refunded to the Buyer in the manner in which the Goods were paid for or in any other manner at the discretion of the Seller in accordance with this Public offer.
5.4 After placing an Order on the Website, the customer service specialist servicing this Order shall clarify the details of the Order by phone specified by the Buyer, agree on the available date and method of receipt, as well as the available method of payment for the Goods by the Buyer, provide other information at the request of the Buyer within the limits of this Public Offer.
5.5 The Buyer shall be fully responsible for providing incorrect information, resulting in the Seller's inability to properly fulfill its obligations to the Buyer. Each Party warrants to the other Party that it has the appropriate right and sufficient legal capacity, as well as all other rights and powers necessary for the conclusion and execution of this Agreement.

6. PAYMENT OF GOODS

6.1 A technical error is an incorrect transfer of data from the Price List to the Seller's website in the product card, made by transferring information automatically. If the Seller identifies a technical error (incorrect indication of the price of the Goods ordered by the Buyer), the Seller shall immediately inform the Buyer thereof by e-mail and/or phone and offer to purchase the Goods at the corrected price. If the Buyer refuses to purchase the Goods at the corrected price or if the Buyer does not reply and cannot receive it within 24 hours from the date of the Order, the disputed Goods shall be unilaterally excluded by the Seller from the Order or the Order shall be canceled by the Seller in full, if the disputed Goods were the only ones in the Order. If the canceled Order or excluded Goods have been paid for in violation of this Agreement, the Seller shall return to the Buyer the amount paid for the Order or Goods in the same manner in which it was paid, unless the Parties have agreed otherwise.
6.2 The price of the Goods on the Website may be changed unilaterally by the Seller. In this case, the price of the Goods ordered by the Buyer shall not be changed, except as provided for in clause. 7.2 of this Public offer.
6.3 Incorrect indication of the price of the Goods and change of the price of the Goods are not identical concepts.
6.4 The Buyer may pay for the Goods ordered from the Seller in one of the following ways:
6.4.1 Pre-payment by bank card using online payment;
6.4.2 Payment in cash or by bank card at the point of self-delivery.
6.5. Bank card transactions are made by the cardholder.
6.6 In order to prevent cases of unauthorized use of bank cards in payment for Goods, all Orders placed on the Website are verified by the Seller. In order to verify the identity of the cardholder and his/her authorization to use the card, the Seller shall be entitled to require the Buyer, who has placed such an order, to present an identity document.
6.7 The Seller has the right to provide discounts on the Goods and establish a bonus program. Types of discounts, bonuses, procedure and conditions of accrual are determined by the Seller independently and specified on the Website and may be unilaterally changed by the Seller.
6.8 The Seller has the right to limit the availability of certain payment methods for the Goods depending on the value of the order.

7. RESPONSIBILITY

7.1 The Seller shall not be liable for any damage caused to the Buyer due to improper use of the Goods purchased from the Online Shop
7.2 The Parties shall be liable for failure to fulfill or improper fulfillment of the terms and conditions of this Agreement in accordance with the legislation of the Republic of Lithuania.
7.3 In case the Buyer provides false information about his contact details, delivery address or quantity of the Order, the Seller shall not be liable for improper execution of the Order.
7.4 The Seller shall not be liable for the inability to serve the Buyer for any reasons beyond its control, including disruption of communication lines, equipment malfunction, failure to fulfill the obligations of providers of certain services, etc.
7.5 Force Majeure (Force Majeure):
7.5.1 The Parties shall be released from liability for non-fulfillment or improper fulfillment of obligations under the Contract for the period of force majeure. By force majeure the Parties understand extraordinary and insurmountable under the given conditions circumstances preventing the Parties from fulfillment of their obligations under this Agreement. They include natural phenomena (earthquakes, floods, etc.), circumstances of public life (military actions, states of emergency, strikes, epidemics, etc.), actions of governmental authorities directly or indirectly affecting any of the Parties. During this time the Parties have no mutual claims, and each of the Parties assumes its own risk of the consequences of force majeure.

8. VALIDITY PERIOD OF THE PUBLIC OFFER

8.1 This Public offer shall come into force from the moment of its acceptance by the Buyer in accordance with clause 2.3. of this Public offer, and shall be valid until the moment of withdrawal of the acceptance of the Public offer. Withdrawal of the offer (Contract) can be made by the Seller at any time, but it is not a basis for the Seller's refusal to fulfill its obligations under already concluded contracts. The Seller is obliged to post a notice of withdrawal of the offer, in its online store, indicating the exact time of withdrawal of the offer, at least 12 hours before the event of withdrawal (suspension) of the Offer.

9. ADDITIONAL TERMS AND CONDITIONS

9.1 The Seller has the right to assign or otherwise transfer its rights and obligations arising from its relationship with the Buyer to third parties.
9.2 The online store and provided services may be temporarily partially or completely unavailable due to preventive or other works or for any other reasons of technical nature. The Seller's technical service has the right to periodically carry out the necessary preventive or other works with or without prior notice to the Buyers.
9.3 The provisions of the legislation of the Republic of Belarus shall apply to the relations between the Buyer and the Seller.
9.4 If the Buyer has any questions regarding the purchase of Goods and provision of Services by the Seller in accordance with this Public offer, as well as in case of claims regarding the procedure and terms of purchase of Goods and provision of services, the Buyer may contact the Seller by phone numbers specified on the Seller's website or by e-mail or other means available to the Buyer. The Parties shall endeavor to resolve all disputes arising through negotiations, in case of failure to reach an agreement the dispute may be referred to the court in accordance with the current legislation of the Republic of Lithuania.
9.5 Recognition by the court of invalidity of one or several provisions of this Public offer does not entail invalidity of other provisions and the Public offer as a whole.
9.6.Using the services of the Site, the Buyer confirms that he/she is familiarized with all the clauses of this Agreement and unconditionally accepts them.

10. SELLER DETAILS

UAB «10 motifs»
V. Nagevičiaus g.3, LT-08237 Vilnius, Lietuva
Registration code: 305768291